At Columbus Shine Cleaning, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website, SMS communications, and other contact methods.
1. Information We Collect
We may collect the following information when you interact with us:
Name, phone number, and email address
Address or service location details
Any other information you choose to provide (inquiries, feedback, or service requests)
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide requested services
Process appointments, quotes, or transactions
Send updates or confirmations related to your requests
Improve our services and customer experience
3. SMS and Text Messaging Policy
We respect your privacy when it comes to SMS communications.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out of receiving SMS messages from us at any time by replying “STOP” to our messages.
4. Information Sharing
We do not sell, rent, or share your personal information with outside parties for their marketing purposes. We may share limited data only when necessary to:
Comply with legal obligations
Work with trusted service providers who assist in operating our business (such as payment processors or delivery partners)
These providers are required to keep your information confidential.
5. Data Security
We implement reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. However, please note that no method of online transmission or storage is 100% secure.
6. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request corrections or deletion of your information
Withdraw consent for communications at any time
To exercise your rights, contact us using the details below.
7. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: service@columbusshinecleaning.com
8. Policy Updates
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date at the top.